Shipping Information | Aurex

Welcome to our Shipping Information page. At Aurex UAE, we are committed to providing a reliable and seamless delivery experience across the UAE.

Order Processing:

  • Orders are processed within 1-2 business days upon confirmation.

Delivery Timeline:

  • Enjoy free shipping on all orders.
  • Your package is expected to arrive within 7–14 days from the time of shipment.

Refund Guarantee:

  • If your order is not delivered within 30 days from shipment, you are eligible for a full refund.

Tracking Your Order:

  • Once your order has been dispatched, you will receive a tracking number via email.
  • Use this tracking number to monitor your package’s progress on our website or through our logistics partner’s tracking portal.

If you have any questions or require assistance with your shipment, please contact our customer support team at:

Thank you for choosing Aurex. We’re dedicated to ensuring your shopping experience is as smooth and hassle-free as possible.