Terms of Service | Aurex

Effective Date: [15-1-2025]

1. Introduction

Welcome to Aurex. These Terms of Service (“Terms”) govern your use of our website and services. By accessing our site and placing an order, you agree to these Terms. Please read them carefully.

2. Use of Our Website

Your access to and use of this website is subject to our Terms. You agree not to misuse the site or engage in any activities that may disrupt its operation or interfere with other users’ experiences.

3. Orders and Payment

When you place an order with us, you agree to pay the total price displayed at checkout, including any applicable taxes. We reserve the right to refuse or cancel orders at our discretion if an issue arises with payment or inventory.

4. Shipping & Delivery

  • Free Shipping: We offer free shipping on all orders within the UAE.
  • Processing Time: Orders are processed within 1-2 business days.
  • Delivery Timeline: Your package is expected to be delivered within 7–14 days from the date of shipment.
  • Refund Guarantee: If your order is not delivered within 30 days, you are eligible for a full refund as outlined in our Refund Policy.

5. Refunds and Returns

Our Refund Policy is designed to ensure customer satisfaction. If your order does not arrive within 30 days, you may request a full refund. For any other issues regarding returns or product quality, please contact our customer support for assistance.

6. Intellectual Property

All content on this website—including text, images, graphics, and logos—is the property of Aurex and is protected by applicable copyright and trademark laws. You agree not to reproduce, modify, or distribute any of our content without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Aurex shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with your use of our website or services. This includes any loss of profits, data, or other intangible losses.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in the UAE.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Any updates will be posted on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Thank you for choosing Aurex. We are committed to providing you with a secure and satisfying shopping experience.